Returns & Exchanges
HOLIDAY RETURN & EXCHANGE PERIOD:
You may return or EXCHANGE.....I mean you really want that Rad Cleveland T-Shirt though, right???...just in another size....so we've extended our "Exchange" period until January 31st, 2018. You can still "Return", but.... you still really want that shirt. Right???
Returns and exchanges on unworn and unwashed items may be made up to 30 days after the original purchase date. Exchanges for online purchases made within 14 days of original purchase date qualify for one (1) free return shipping label and no additional costs to ship a new item! Email us to request a shipping label for your exchange. While we do supply free return shipping, we cannot refund original shipping charges unless a defective product was received or a shipping error occurred. Be sure to include your name, order number, the item(s) that you wish to send back, and the item(s) and size(s) that you would like to exchange for. We cannot guarantee items will be in stock to make an exchange; be sure to look at alternative selections.
Please fill out and include our Return & Exchange form and include it with your exchange package. Click here to download and print our Return & Exchange form.
If for whatever reason you want to return or exchange your purchase, we'd be happy to help you out. You may return unworn, unwashed items within 30 days of purchase for a full refund of the price of the product. All returns must be accompanied by the original receipt. After the 30-day window, items can be exchanged for another item of equal value or for store credit.
All returned items must be in the original condition in which they were received. Items that have been washed or worn cannot be returned or exchanged. If we determine that your item has been washed or worn we reserve the right to deny your exchange. Items that smell of smoke or other odors will not be accepted under any circumstance.
You may return or exchange items bought through our online store at our physical retail locations. Please bring your packing slip or the receipt which was emailed to you when you placed your order and we will gladly assist you!
You may exchange an item bought in-store by filling out our Return & Exchange form and shipping back to our WearHouse. Please include a copy of the purchase receipt with your items. Items purchased in-store do not qualify for free return shipping. We are unable to process refunds for store-bought items through the mail. *Refunds for items purchased in store must be made at the original store of purchase.
If you have any further questions, please email firstname.lastname@example.org.
Returning or Exchanging Merchandise:
1. Fill out Return & Exchange form - Download Here
2. Send Returns & Exchanges to:
CLE Clothing Co.
13000 Athens Ave.
Suite 102 A
Lakewood, OH 44107