- What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. Please make sure all of your contact information is updated in your PayPal account. We don't want to be sending your shirt to someone else's address.
- How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Shipping
- Orders are generally shipped out within 1-3 business days after placing order. Warehouse hours are TUESDAY – FRIDAY 12pm-6pm (eastern). Shipping notifications are sent via email after package is shipped with tracking# if available. Transit days are Monday – Friday with the exception of holidays. UPS packages are not delivered on weekends. USPS may deliver on Saturdays.
- Exchanges/Returns
-
Return/Exchange Policy
Purchased items are determined Un-returnable if worn and washed or have sustained
damage by the customer. If you need to return or exchange a part or all
of your purchase from C.L.E. Clothing Co., you may return or exchange
the item(s) within 14 days of the purchase. Be sure to contact C.L.E.
Clothing Co via cleclothingco@gmail.com
to get a RETURN/EXCHANGE form and return the item(s) you wish to return
or exchange to the return C.L.E. Clothing Co. address. Include your
receipt, a note describing the problem, your contact info, and the
method of exchange. For your contact info, include your name, address,
phone # and e-mail. This information will allow us to contact you, if
necessary regarding the return. Your returned item(s) may be exchanged
for an exchange and/or refund.
Returning OR Exchanging Merchandise:
1. Fill out RETURN/EXCHANGE form (ATTACHED)
2. Please include $2.00 (Domestic) for the return shipping cost.
3. Send Returns/Exchanges to: C.L.E. Clothing Co. Attn: Returns 15813 Waterloo Road Suite 5 Cleveland Ohio 44110Please note:
We do not reimburse any additional shipping cost you may incur when
returning or exchanging item(s), unless it is our mistake in shipping
the wrong size or items. Please Double check your size on our website
via the “Size Chart” Link - Care Instructions:
- Please wash our shirts inside out in cold water. Hang Dry is Recommended. Shirts may shrink a little due to they are 100% Cotton American Apparel® Construction. DO NOT IRON ON THE GRAPHIC!
- Shirts? Material? Sizing?
- Our Tees are cut for a youthful shape. Most of our garments fit a little snug to flatter almost any body type. If you're not sure what size to get or if you're in-between sizes, please order the next size larger. Or Visit www.americanapparel.com and visit they're sizing section. We Use American Apparel® 100% Fine Jersey cotton construction (Heather Grey contains 10% Polyester) If you have questions about sizing issues, please feel free to contact us for sizes you do not see in our inventory.
- More Questions?
- General Info: cleclothingco@gmail.com Shipping Questions: cleclothingco@gmail.com Phone: Downtown Store: 216-736-8879 Online Customer Service: 216-383-5196 12 - 8pm Tuesdays - Saturdays